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Customer Care

Let’s get in touch.

Questions about an order, sizing or our collection? Our support team is here to help and make your VAULTDUPE experience as smooth as possible.

Order Support

Need help with an order?

Include the following details in your message so our team can find your order and assist you faster.

  1. 01

    Your full name and the email used at checkout

  2. 02

    Your order number

  3. 03

    A short description of how we can help

  4. 04

    Clear photos when your request concerns a received item

We’ll get back to you soon.

Our team aims to respond within 24–48 hours. While you wait, discover the latest pieces in the VAULTDUPE collection.

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